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How to Fix Windows 11 Shutdown Bug and Error 0x80073712 (January 2026)

Is your Windows 11 PC restarting instead of shutting down? Or are you stuck with the "Install error - 0x80073712" during the latest update? Since the January 13, 2026, security patch (KB5074109), thousands of users in the US, UK, and Canada have reported critical system bugs. If your device is acting up today, January 24, 2026, here is the verified emergency fix to restore your PC’s normal operation.

​Why is Windows 11 Failing to Shut Down?

​Microsoft has officially confirmed that the latest January 2026 update introduced a compatibility issue with "Secure Launch" technology. Instead of entering hibernation or shutting down, affected devices (specifically on Windows 11 version 23H2 and 25H2) are triggered into an automatic restart loop. Additionally, many users are seeing the 0x80073712 or 0x800f0922 codes because the component store is unable to reconcile the new patch binaries.

​3 Quick Ways to Fix the 2026 Windows Update Bugs

​Follow these steps to resolve the shutdown loop and update failures:

  1. ​Install the Emergency Out-of-Band (OOB) Patch: Microsoft has released a "patch for the patch." Search the Microsoft Update Catalog for KB5077744. This specific update is designed to fix the shutdown bug and the Remote Desktop credential prompts that broke last week.
  2. ​Disable "Secure Launch" Temporarily: If you cannot install the patch yet, go to your BIOS/UEFI settings and temporarily disable "Secure Launch." This will allow your PC to shut down normally until the software conflict is resolved.
  3. ​Reset Windows Update Components (For 0x80073712):
    • ​Open Command Prompt as Administrator.
    • ​Type dism /online /cleanup-image /startcomponentcleanup and hit Enter.
    • ​This clears the corrupted update payload that is blocking the January 2026 security fixes.

​Official Microsoft Status

​While Microsoft has deployed an emergency fix, some users still report "Black Screen" issues if they have Nvidia GPUs. If your screen goes black after the update, we recommend updating your GPU drivers to the latest January 2026 version immediately after applying the Windows OOB patch.